Apply for a service
Start by contacting the Admissions Co-ordinator
The Admissions Co-ordinator can explain the application process for Prosper Fingal services and tell you what information is needed.
Before you begin
You can ask someone to help you
You can contact Admissions yourself. A family member, advocate, social worker, healthcare professional or trusted person can also help you contact the service.
You can ask for information to be explained slowly, in plain language or in another format.
In simple words
Call Admissions and say you want information about a Prosper Fingal service.
The team will tell you what happens next. Calling does not guarantee a service place.
Application steps
What usually happens
The exact process can vary, but these are the main stages.
- Make contact. Phone the Admissions Co-ordinator on 01 895 5600 and ask about the service you need.
- Share basic information. The team may ask about the person’s age, address, current supports, communication, needs and HSE contacts.
- Provide requested records. Relevant assessments or support information may be needed. Only provide information through an agreed secure route.
- Needs and eligibility are considered. Prosper Fingal must decide whether it can meet the person’s needs safely and appropriately.
- HSE approval and funding are considered. Access depends on the relevant HSE process, approval and available funding.
- Availability is checked. A suitable service or place must be available. Waiting may be required.
- You receive an update. Ask who will contact you, what the next step is and when you can expect further information.
Important conditions
A service cannot be guaranteed
The following points are considered before a service can be offered.
Eligibility
The person must meet the relevant criteria for the service and funding route.
Safe and appropriate support
Prosper Fingal must be able to meet the person’s assessed needs safely and appropriately.
HSE approval and resources
The HSE must approve the relevant service and funding, and a suitable resource must be available.
Getting ready
Information that may help
- The person’s full name, date of birth and home address.
- The service or type of support being requested.
- How the person communicates and makes decisions.
- Current health, support and safeguarding needs.
- Existing professional reports or assessments, when requested.
- Contact details for the relevant HSE professional or team.
- The name of the person who should receive updates.
Protect personal information
Do not send sensitive health or personal information to a general email address unless the Admissions team has confirmed a secure and appropriate method.
Ask why information is needed, who will see it and how it will be stored.
Admissions contact
Prosper Fingal Admissions Co-ordinator
Phone: 01 895 5600
Address:Seatown Road
Swords
Co. Dublin
K67 Y750
General enquiries
For other questions, call Head Office on 01 849 3600 or email info@prosperfingal.ie.
Questions
Application questions
Does making an application guarantee a place?
No. Eligibility, assessed need, safe service provision, HSE approval, funding and availability must all be considered.
Can I ask how long the process will take?
Yes. Ask who is managing the enquiry and when you should expect the next update. Times can vary because assessment, HSE decisions and availability are different for each application.
Can I get help with forms or meetings?
Ask the Admissions team what support is available. You can also involve an advocate, family member or trusted person when appropriate and when the applicant wants this.
What if my needs change while I am waiting?
Tell the Admissions Co-ordinator and the relevant HSE contact. Updated information may be needed so the application reflects the person’s current situation.