Clinical Supports

Clinical Supports

Clinical input as part of a person’s plan

Clinical support may be provided when an assessment identifies a need. The type of input available depends on the person’s needs, referral route and current service resources.

What clinical support means

Specialist advice connected to everyday life

Clinical input should connect with the person’s wider support plan. It may help the person, their family and support team understand a need, agree practical strategies and review how those strategies are working.

It does not replace emergency or acute medical care.

In simple words

A specialist may help you and your support team understand something that affects your health, communication, behaviour or wellbeing.

The support offered depends on an assessment and what services are currently available.

How support may work

A clear process from question to review

  1. A need or question is identified. The person, family or support team raises a concern or goal.
  2. Information is gathered. The person’s communication, history, environment, strengths and current supports may be considered.
  3. An assessment or consultation takes place. The exact process depends on the type of need and referral route.
  4. Advice or strategies are agreed. Information should be explained in a way the person can understand.
  5. The plan is reviewed. The team checks what is helping and whether changes are needed.

Good clinical support

The person remains at the centre

Accessible communication

The person should be supported to understand, ask questions and express preferences.

Teamwork

Advice should connect with the people and settings that are part of the person’s everyday life.

Review

Plans and strategies should be checked, updated and stopped when they are no longer helpful.

Current availability

Ask us which supports are available now

Clinical teams, referral criteria and waiting times can change. For accurate information about a particular need, contact Prosper Fingal and ask for the relevant service contact.

We will not list a clinical discipline as available unless it is confirmed for the person’s referral route.

Urgent help

Prosper Fingal is not an emergency service. If someone is in immediate danger, call 112 or 999.

For urgent health advice, contact the person’s GP, out-of-hours GP service or the appropriate emergency service.

Questions

Clinical support questions

Can I refer myself?

Referral routes vary. Contact Prosper Fingal to ask who can make a referral and what information is required.

Can someone attend a meeting with me?

You can ask to involve a family member, advocate or trusted person, subject to your wishes, consent and any relevant safeguarding considerations.

Will information be kept private?

Personal information should be handled lawfully and shared only when there is an appropriate reason. Ask the team to explain who will receive information and why.

What if I do not understand the advice?

Ask for it to be explained again, written in plain language or presented in another format. You can take time to ask questions.

Next step

Ask about clinical supports

We can help you find the correct contact and explain the referral route.