Governance
Responsible leadership and clear accountability
Prosper Fingal is a not-for-profit charitable organisation. Good governance helps protect people’s rights, public funding, service quality and public trust.
What governance means
Clear roles, good decisions and proper oversight
Governance describes how an organisation is directed, controlled and held to account. It includes the responsibilities of the Board, senior management and staff.
Good governance should support safe services, lawful decisions, sound use of resources and honest communication.
In simple words
The Board and managers must make careful decisions and explain how the organisation is run.
Money and services should be managed properly. Problems should be reported and addressed.
Governance structure
Who is responsible?
Board of Directors
The Board has overall responsibility for governance, strategy, risk, oversight and accountability.
Senior management
Senior leaders turn strategy into operations, manage services and report to the Board.
Staff and service teams
Staff follow agreed policies, uphold standards, report concerns and support continuous improvement.
Core principles
What good governance should support
Purpose and strategy
Decisions should support Prosper Fingal’s core purpose and the needs and rights of people using services.
Integrity and ethics
People should act honestly, manage conflicts of interest and make fair, evidence-informed decisions.
Risk and safeguarding
Risks to people, services, information, finances and reputation should be identified and managed.
Financial accountability
Public and charitable funds should be controlled, recorded, audited and used for their intended purpose.
Quality and learning
Boards and leaders should receive information that helps them understand service quality and act on concerns.
Transparency
Important information should be published clearly, subject to privacy, safeguarding and legal requirements.
Public information
Documents that support transparency
- Annual reports and audited financial statements.
- Organisation and charity information.
- Quality, standards and inspection information.
- Policies that explain rights, feedback and complaints.
- Accessibility information and known website limitations.
- Contact routes for questions or concerns.
Accessible documents
Published documents should be available in an accessible digital format. Where a document is not accessible, an accessible alternative should be provided on request.
Raising a concern
Speak up when something is wrong
A concern may relate to safety, quality, conduct, finances, privacy, governance or another serious issue.
- Record the facts. Note what happened, when it happened and who was involved.
- Use the correct route. This may be a service manager, Head Office, safeguarding process, complaints process or another protected reporting route.
- Protect privacy. Share sensitive information only with people who need it to act.
- Ask what happens next. Find out who is responsible and when an update is expected.
Governance enquiries
Ask for public information
Contact Head Office about governance documents, reports or an accessible alternative.